Customer in the boardroom : crafting customer based business strategy /

Bijapurkar, Rama.

Customer in the boardroom : crafting customer based business strategy / By Rama Bijapurkar. - 1st ed. - New Delhi : Sage Publications , 2012. - xxii, 232p. ; HB 24.5 cm

9788132106357


General Management


Is the customer in the boardroom
The customer- based business strategy framework
Removing organizational roadblocks

374.22 / BIJR