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Quality without tears: the art of hassle free management. Art of hassle free management.

Crosby, Philip B.

Quality without tears: the art of hassle free management. Art of hassle free management. - 1 - New Delhi Tata McGraw Hill Publishing Company Ltd 2004 - xv,205

ISBN: 0070598487

Subjects--Topical Terms:
TQM

Dewey Class. No.: 658.4013 CROP

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