Services Marketing : text and cases /

Nargundkar, Rajendra.

Services Marketing : text and cases / By Rajendra Nargundkar. - 3rd ed. - New Delhi : Tata McGraw Hill Publishing Company Ltd , 2010. - Xix, 458p. ; 24 cm.

9780070682122


Integrated service strategy
Retailing in India and around the world

658.804 / NARR