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Knowledge management: concepts and best practices /

Knowledge management: concepts and best practices / Edited by Kai Mertins ; Peter Heisig and Jens Vorbeck. - 2nd ed. - New Delhi : Springer ; 2009. - xxxi,383p. ; PB 22 cm.

ISBN: 9788184891881

Subjects--Topical Terms:
Knowledge management in a global company IBM global services
Cultural change triggers best practice sharing british aerospace plc

Dewey Class. No.: 658.4062 / MERK

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