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Call center success: essential skills for CSRs Essential skills for CSRs

Finch, Lloyd C.

Call center success: essential skills for CSRs Essential skills for CSRs - 1 - New Delhi Viva Books 2004 - vi,119

ISBN: 8176495271

Subjects--Topical Terms:
General Management

Dewey Class. No.: 658.402 FINL

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