ICFAI university press on insurance : customer service /

Kumar, K B.

ICFAI university press on insurance : customer service / Edited by K B S Kumar. - 1st ed. - Hyderabad : ICFAI University Press , 2006. - ix,228p. ; PB 22.7 cm

8131401804


Insurance(368)


Tracking customer satisfaction
Quality of service in non-life insurance
At every stop of life

368 / KUMK