Strategic product creation: deliver customer satisfaction from every level of your company. Deliver customer satisfaction from every level of your company.

Kerber, Ronald L;Laseter, Timothy M.

Strategic product creation: deliver customer satisfaction from every level of your company. Deliver customer satisfaction from every level of your company. - 1 - New Delhi Tata McGraw Hill Publishing Company Ltd 2007 - xviii,318

9780070659193


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658.409 KERR