Relationship-based enterprise: powering business sucess through customer relationship management. Powering business sucess through customer relationship management.

McKenzie, Ray.

Relationship-based enterprise: powering business sucess through customer relationship management. Powering business sucess through customer relationship management. - 1 - New York Mc Graw Hill 2001 - xiv,368

0070860815


Sales & Distribution Management

658.812 MCKR