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Customer relationship management : astep-by-step approach /

Mohamed, H Peeru.

Customer relationship management : astep-by-step approach / By H Peeru Mohamed and A Sagadevan. - 1st ed. - New Delhi : Vikas Publishing House Pvt Ltd , 2003. - Xiii, 224p. ; 24 cm.

ISBN: 8125912053

Subjects--Topical Terms:
Building customer relationship management
Focus on customer relationship

Dewey Class. No.: 658.812 / MOHH

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