To understand how the administration of government develops, the student must be aware of the great changes that have taken place in our society during the last half-century. These changes have enormously increased—in volumes and in kind—the functions placed upon government, and have required the development of a new Public Administration that was understood at the dawn of the present century.

The revolution in science and technology, rapid urbanization, population explosions, the problem of environmental degradation and innovations of the new management techniques have greatly altered the tasks and responsibilities of government and of those who administer our governmental agencies. Formerly the primary objective of the study of Public Administration was to make government more efficient and economical. This goal is still important. But today the increased emphasis is placed on the role of Public Administrators in the formulation of policies and programs to cope with the pressing problems and needs of a rapidly evolving developing society. No longer is it believed that administration can be kept separate from policy and politics. Public Administration works with and under the direction of politicians, who have an indispensable role in democratic government. How to achieve democratic control over bureaucracy – government officials – so that it faithfully and effectively carries out the policies of the elected representatives and political masters is one of the leading problems of democratic governments everywhere.

The book presents a unified picture of what Public Administration is and how it is applied to various forms of human endeavor in this second decade of the century. It gives a basic knowledge of public organizations and managerial functions in the most useful and organized way. Although the book follows a widely used ‘management approach’, however, an attempt has been made to eliminate the excessive use of management jargon. Some of the core chapters of the book are Evolution of the Discipline of Public Administration, Philosophy, Science, and Art of Public Administration, Wilson’s Vision of Public Administration, Approaches to the study of Public Administration, Comparative Public Administration, Bureaucracy and Development, New Dimensions in Public Administration, New Public Management Perspective, The New Public Service Approach, State versus Market Debate, Public-Private Partnership, Concept of Development and Anti-Development, Theories of Organisation, Public Administration and Policy-making, New Public Administration, Theories of Leadership, Decision-making, Scientific Management, Theories of Motivation, Zero-base Budgeting, Outcome Budget, The Concept of Bureaucracy, Indian Model of Ombudsman, Administrative Ethics, Role of Civil Society, Social Audit, Citizens’ Charter, Pressure or Interest Groups, Good Governance: Concept and Application, Information Technology and Public Administration: E-Governance, Administrative Reforms and Self-Help Groups.

The present volume presents a fairly comprehensive theoretical aspect of various dimensions and issues of Public Administration. The book has been written primarily for students of Indian Universities. Though the administrative problems of Britain and the United States of America are discussed, yet special attention has been paid to the problems of the Indian Administration in light of the recommendations of the seventh Central Pay Commission. The book is a recommended reading for candidates appearing in the Civil Services Examinations.

Book Contents Public Administration: An Introduction 1. Public Administration : Meaning and Scope 2. Importance of Public Administration 3. Role of Public Administration in Developed and Developing Societies 4. Public Administration and Private Administration 5. Public-private Partnership PPP) 6. Approaches to The Study of Public Administration 7. Philosophy, Science and Art of Public Administration 8. Evolution of The Discipline of Public Administration 9. Wilson’s Vision of Public Administration 10. Comparative Public Administration : Reference to The Riggsian Models 11. Concept of Development and Post-development Theory or Anti-development Thesis 12. Development Administration : Fred W. Riggs 13. Bureaucracy and Development 14. New Public Administration 15. Public Administration and Policy-making 16. Recent Trends in Public Administration 17. Public Choice Approach 18. New Public Management [NPM] Perspective 19. State vs. Market Debate 20. Ecology of Public Administration 21. Administrative Culture 22. Good Governance : Concept and Application 23. Entrepreneurial Government 24. Information Technology and Public Administration : E-Governance 25. Challenges of Globalisation, Liberalisation and Privatisation : Impact on Public Administration 26. Organisation : Formal and Informal Organisations 27. Organisation Theory : Approaches or Paradigms 28. Principles of Organisation 29. Hierarchy 30. Span of Control 31. Unity of Command 32. Co-ordination 33. Chief Executive 34. Line and Staff 35. The Department 36. The Public Corporation 37. The Independent Regulatory Commission 38. The Government Company 39. Boards and Commissions in India MANAGEMENT 40. Management and its Tasks : Context of Participative Management 41. Scientific Management : Frederick W. Taylor 42. Theories of Leadership 43. The Concept of Authority and Responsibility 44. Delegation of Authority 45. Centralisation and Decentralisation in Administration 46. Supervision 47. Decision-Making Theory : Herbert Simon 48. Motivation : Maslow, Mcgregor & Herzberg 49. Communication in Administration 50. Control : Reference to Pert and CPM 51. Human Relations in Management : Elton Mayo PERSONNEL ADMINISTRATION 52. The Concept of Bureaucracy : Max Weber 53. The Concept of Civil Service 54. Evolution of Civil Services 55. Personnel Administration : Recruitment 56. Personnel Administration : Training 57. Personnel Administration : Promotion 58. Position Classification and Pay Scales 59. All India Services : Nature, Role and Rationale 60. All India Services : IAS, IPS & IFS 61. Relationship Between Specialist and Generalist Administrators 62. Issues of Anonymity and Neutrality vs. Commitment 63. Employer-Employee Relations : Reference to Whitleyism FINANCIAL ADMINISTRATION 64. Financial Administration : Elements of Budget 65. Budgetary Process in India 66. Zero-Based Budgeting 67. Performance Budgeting [Reference to Planning- Programming-budgeting System (PPBS)] 68. Control Over Public Expenditure : Estimates Committee and Public Accounts Committee 69. The Comptroller and Auditor General of India 70. Deficit Financing 71. Public Debt 72. Accounts and Audit CITIZEN AND ADMINISTRATION 73. Integrity in Administration : Ethics and Values in Public Service 74. The Institution of Ombudsman 75. The Lokpal and Lokayuktas 76. Grievance Redressal Mechanism 77. Control Over Administration : Legislative, Judicial, Executive and Popular Control 78. People’s Participation In Administration 79. Role of Civil Society 80. Social Audit 81. Openness and Right to Information 82. Citizens’ Charter 83. Pressure and Interest Groups 84. Role of NGOs and Voluntary Agencies 85. Self-Help Groups (SHGs) 86. Delegated Legislation 87. Administrative Law 88. Administrative Adjudication and Tribunals ASPECTS OF THE INDIAN ADMINISTRATION 89. Administrative Reforms : Insights from Indian Experience 90. Organisation and Methods (O & M)